Heat Pump Installation & Repair in Burnaby, BC
Professional installation, replacement, repair and maintenance for central and ductless heat pumps in Burnaby homes, townhomes, condos and light-commercial spaces.

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Local heat pump help for Burnaby homes
Burnaby properties range from older detached homes and duplexes to townhouses and high-rise strata buildings. The right heat pump plan depends on more than floor area: we check the existing heating system, ductwork or indoor-unit locations, electrical capacity, outdoor space, condensate drainage and the route for refrigerant lines.
For a repair visit, photos of the outdoor and indoor model labels, thermostat or controller message and the affected area help us prepare. For installation, we compare practical central, ductless and dual-fuel choices and provide a clear written estimate.

Heat pump services in Burnaby
Choose the service that matches your system. We provide a written scope and identify permit, electrical and site items when they apply.
Installation & replacement
Central ducted, ductless mini-split and dual-fuel heat pump options. We review load, equipment match, airflow, line-set routing, drainage, outdoor placement and commissioning.
Repair & diagnostics
Troubleshooting for poor heating or cooling, icing, unusual noise, water leaks, communication faults and equipment that will not start. Diagnosis comes before replacement recommendations.
Maintenance & cleaning
Seasonal service for indoor and outdoor coils, filters, drains, electrical components, operating temperatures and system controls, with concerns explained clearly.
Choosing the right system for Burnaby
A detached home with usable ductwork may suit a central heat pump, while additions, suites and rooms with uneven temperatures may be better served by a ductless system. Where a gas furnace remains part of the plan, a compatible dual-fuel system can provide heating and cooling through the existing duct network.
- Central ducted: whole-home heating and cooling through suitable ductwork.
- Ductless mini-split: independent comfort for selected rooms or floors without adding full ductwork.
- Dual fuel: a heat pump paired with a compatible gas furnace for flexible operation.
See our ductless heat pump options and furnace installation information.
Burnaby installation planning
Burnaby projects often require careful outdoor-unit placement, quiet operation near neighbouring properties, tidy line-set routing through finished spaces, and coordination with strata or property management. We also verify drainage, service clearances and electrical requirements before finalizing the equipment location.
Neighbourhoods served: Brentwood, Metrotown, Burnaby Heights, Capitol Hill, Deer Lake, South Slope, Edmonds and nearby areas.
What happens next
Share the details
Send the model label, photos, address or postal code, comfort concerns and whether the request is installation, repair or maintenance.
Site review & written scope
We confirm equipment, access, electrical capacity, ductwork or indoor locations, drainage, outdoor placement and permit needs.
Installation or service
Approved work is completed, tested and explained. New systems are commissioned and the work area is left clean.
Burnaby heat pump questions
Do I need strata approval for a Burnaby heat pump?
For condos and many townhome developments, strata approval may be required for exterior equipment, wall penetrations, electrical work, condensate drainage and working-hour access. Confirm the building rules before installation; we can provide equipment and routing details for the application.
Can you repair an existing heat pump in Burnaby?
Yes. Please send the brand, model number, thermostat or controller message and a short description of the problem. Parts availability and system condition are confirmed after diagnosis.
Do you handle the electrical work and permits?
We identify the required mechanical permit and high-voltage electrical scope in the written estimate. Electrical work is coordinated when included and completed by a qualified electrician.
Are rebates guaranteed?
No. Program eligibility, deadlines, equipment requirements and homeowner qualifications can change. We can explain the equipment pathway, but final approval is made by the rebate program. Review our BC HVAC rebate information.
Request heat pump service in Burnaby
Tell us whether you need installation, replacement, repair or maintenance. Add the equipment model and photos when available for a faster, more accurate response.
Get a fast HVAC quote
Only the main contact and service fields are required. Upload an equipment photo or model label if you have one.